Terms and Conditions
1. Scope of Application
The following General Terms and Conditions (GTC) apply to all orders placed through our online shop by consumers and entrepreneurs.
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
For entrepreneurs, the following applies: If the entrepreneur uses conflicting or supplementary General Terms and Conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly agreed to them.
2. Contracting Party, Conclusion of Contract, Correction Options
The purchase contract is concluded with CM Global GmbH.
The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. By clicking the order button, you submit a binding offer for the goods contained in the shopping cart. Confirmation of receipt of your order will be sent by e-mail immediately after placing the order.
We accept your offer within two days by
- sending an acceptance declaration in a separate e-mail or
- delivering the goods or
- if applicable, the payment transaction is carried out by our service provider or the selected payment service provider. The time of execution of the payment transaction depends on the selected payment method (see under "Payment").
The alternative relevant to you depends on which of the listed events occurs first.
3. Contract Language, Storage of Contract Text
The language(s) available for the conclusion of the contract: German
The contract text is not stored by us.
4. Delivery Conditions
We deliver free of shipping costs.
We only deliver by shipping. Self-collection of goods is unfortunately not possible.
5. Payment
In our shop, the following payment methods are generally available to you:
Credit Card
You enter your credit card details during the order process. Your card will be charged immediately after placing the order.
PayPal, PayPal Express
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimize yourself with your access data, and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after placing the order. Further information will be provided during the order process.
Sofort by Klarna
To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account enabled for online banking, legitimize yourself accordingly, and confirm the payment instruction. Your account will be charged immediately after placing the order. Further information will be provided during the order process.
Google Pay
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, legitimize yourself with your access data, and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. Further information will be provided during the order process.
Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the browser "Safari", be registered with Apple, have activated the Apple Pay function, legitimize yourself with your access data, and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. Further information will be provided during the order process.
giropay / paydirekt
In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M ("giropay" or "paydirekt"), we offer the payment methods giropay and paydirekt.
giropay
To pay the invoice amount via giropay, you must have a bank account enabled for online banking, legitimize yourself accordingly, and confirm the payment instruction. Your account will be charged immediately after placing the order. Further information will be provided during the order process.
paydirekt
To pay the invoice amount via paydirekt, you must have a bank account enabled for online banking, be registered with paydirekt, legitimize yourself with your access data, and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. Further information will be provided during the order process.
Amazon Pay
To pay the invoice amount via the payment service provider Amazon Payments Europe S.C.A. 38 avenue J.F. Kennedy, L-1855 Luxembourg ("Amazon"), you must be registered with Amazon, legitimize yourself with your access data, and confirm the payment instruction. The payment transaction will be carried out within one business day after placing the order. A business day is any working day except Saturdays, public holidays nationwide, and December 24th and 31st of each year. Further information will be provided during the order process.
Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), we offer you the following payment options. Payment via Klarna is only available for consumers. Unless otherwise stipulated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information will be provided with the respective payment option and during the order process.
Invoice purchase via Klarna
The invoice amount is due 14 days after shipment of the goods and receipt of the invoice.
6. Right of Withdrawal
Consumers are entitled to the statutory right of withdrawal as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.
7. Retention of Title
The goods remain our property until full payment.
For entrepreneurs, the following also applies: We reserve ownership of the goods until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; you assign to us in advance all claims arising from this resale – irrespective of a connection or mixing of the reserved goods with a new item – to the amount of the invoice, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations. We will release the securities due to us upon your request to the extent that the realizable value of the securities exceeds the value of the outstanding claims by more than 10%.
8. Transport Damages
For consumers: If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. Failure to report a complaint or contact us has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, it helps us to assert our own claims against the carrier or transport insurance.
For entrepreneurs: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the forwarding agent, the carrier, or the person or institution otherwise designated to carry out the shipment.
9. Warranty and Guarantees
9.1 Law on Liability for Defects
Unless expressly agreed otherwise below, the statutory law on liability for defects applies.
The following limitations and reductions of deadlines do not apply to claims for damages caused by us, our legal representatives, or vicarious agents
- in case of injury to life, body, or health
- in case of intentional or grossly negligent breach of duty as well as malice
- in case of breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner regularly relies (cardinal obligations)
- within the scope of a guarantee promise, if agreed, or
- insofar as the scope of the Product Liability Act is opened.
Restrictions for entrepreneurs
For entrepreneurs, only our own statements and the product descriptions of the manufacturer that were included in the contract apply as an agreement on the quality of the goods; we do not assume liability for public statements by the manufacturer or other advertising statements. For entrepreneurs, the limitation period for claims for defects in newly manufactured goods is one year from the transfer of risk.
The statutory limitation periods for the right of recourse under Section 445a BGB remain unaffected.
Regulations for merchants
Among merchants, the duty to examine and give notice of defects regulated in Section 377 HGB applies. If you fail to give notice as regulated therein, the goods shall be deemed approved, unless it is a defect that was not recognizable during the examination. This does not apply if we have fraudulently concealed a defect.
9.2 Guarantees and Customer Service
Information on any applicable additional guarantees and their precise conditions can be found with the product and on special information pages in the online shop.
10. Liability
For claims due to damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation
- for injury to life, body or health,
- for intentional or grossly negligent breach of duty,
- for guarantee promises, if agreed, or
- insofar as the scope of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations), due to slight negligence on our part, our legal representatives or vicarious agents, the liability is limited in amount to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.
11. Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged and unwilling to participate in a dispute resolution procedure before a consumer arbitration board.
12. Final Provisions
If you are an entrepreneur, German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our registered office.
Terms and Conditions created with the Trusted Shops Legal Text Generator in cooperation with FÖHLISCH Rechtsanwälte.