Privacy Policy

<p><strong>Privacy Policy</strong></p>

Privacy Policy

The data controller is:
CM Global GmbH
Im Bovefeld 19F
47059 Duisburg

Email: info@cm-global.de

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below, we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, amount of data transferred, and the requesting provider (access data) and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to protect our legitimate interests in a correct presentation of our offer, which are overriding in the context of a balancing of interests, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

1.1 Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data as well as all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact the contact person described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has issued an adequacy decision for data protection: Canada

Our service providers are located and/or use servers in the USA and other countries outside the EU and EEA. The European Commission has not issued an adequacy decision for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission. 

Data may be transferred to a third country/third countries for which the European Commission has not issued an adequacy decision for data protection, due to the use of additional functions of our service provider. An adequate level of data protection is ensured by concluding standard contractual clauses of the European Commission.

1.2 Content Delivery Network

To shorten loading times, we use a so-called Content Delivery Network ("CDN") for some offers. With this service, content, e.g. large media files, is delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the servers of the service providers. Our service providers act as processors for us. Our service providers are located and/or use servers in countries outside the EU and EEA. For these countries, no adequacy decision by the European Commission is available. Our cooperation with them is based on standard data protection clauses of the European Commission. If you have any questions about our service providers and the basis of our cooperation with them, please contact the contact person described in this data protection declaration.

2. Data processing for contract execution and contacting

2.1 Data processing for contract execution

We collect personal data if you voluntarily provide it to us in the context of your order or when contacting us (e.g., via contact form or e-mail). Mandatory fields are marked as such, as we absolutely need this data for contract processing or for processing your contact, and you cannot complete the order or send the contact without providing it. Which data is collected can be seen from the respective input forms.
We use the data provided by you for contract processing and processing your inquiries (including inquiries about and handling of any existing warranty and performance disruption claims as well as any statutory update obligations) in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of any tax and commercial law retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

2.2 Contacting us

As part of customer communication, we collect personal data for processing your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR if you voluntarily provide it to us when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as we absolutely need this data to process your contact. Which data is collected can be seen from the respective input forms. After your inquiry has been completely processed, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data use, which is legally permitted and about which we inform you in this declaration.

3. Data processing for shipping purposes

For the purpose of fulfilling the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

The same applies to the transfer of data to our manufacturers or wholesalers in cases where they handle the shipment for us (dropshipping). These are considered shipping service providers within the meaning of this privacy policy.

Our service providers are located and/or use servers in these countries: China
For these countries, there is no adequacy decision by the European Commission. Our cooperation with you is based on these guarantees: Standard contractual clauses of the European Commission

 Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider on the basis of this consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR so that they can contact you before delivery for the purpose of delivery notification or coordination.
The consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data provided by you for this purpose, unless you have expressly consented to further use of your data or we reserve the right to further data use, which is legally permitted and about which we inform you in this declaration.

Hermes Germany GmbH
Essener Straße 89
D-22419 Hamburg
Germany

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

4. Data processing for payment processing

We work with these partners for payment processing in our online shop: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we transmit the data necessary for processing the payment transaction to our technical service providers, who act as processors for us, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves to fulfill the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for payment processing themselves, e.g., on their own website or via technical integration in the order process. In this respect, the data protection declaration of the respective payment service provider applies.
For questions about our partners for payment processing and the basis of our cooperation with them, please contact the contact person described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes

We may provide our service providers with further data, which they use together with the data necessary for payment processing as our processors for the purpose of fraud prevention and optimizing our payment processes (e.g., invoicing, processing of disputed payments, supporting accounting). This serves to protect our legitimate interests in protecting ourselves against fraud and in efficient payment management, which are overriding in the context of a balancing of interests, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

4.3 Identity and credit check when selecting Klarna payment services

Klarna direct debit, invoice purchase via Klarna, Klarna installment purchase
If you choose the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR that we may transmit the data necessary for payment processing and an identity and credit check to Klarna. In Germany, the credit agencies mentioned in Klarna's privacy policy may be used for the identity and credit check. Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time vis-à-vis Klarna.

5. Email advertising

5.1 Email newsletter with registration, newsletter tracking with separate consent

If you subscribe to our newsletter, we will use the data required for this or separately provided by you to send you our e-mail newsletter regularly based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time either by sending a message to the contact option described below or via a dedicated link in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

If you have also given us your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR for the analysis of our newsletters, we also analyze your interaction with our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns ("Newsletter Tracking").

For this evaluation, the sent e-mails include one-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link in particular the following "newsletter data"

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of access,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the e-mail address,
  • the date and time of registration and confirmation

and the one-pixel technologies with your e-mail address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

You can unsubscribe from newsletter tracking at any time by sending a message to the contact option described or via a dedicated link in the newsletter.

The information will be stored as long as you have subscribed to the newsletter.

5.2 Newsletter delivery

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact the contact person described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has issued an adequacy decision for data protection: Canada

5.3 Sending review requests by email

If you have given us your express consent to this during or after your order in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we will use your e-mail address to ask you to submit a review of your order via the review system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a dedicated link in the review request.

The review requests may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has issued an adequacy decision for data protection: Canada

6. Cookies and other technologies

General Information

To make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies).

Protection of privacy on end devices
When using our online offer, we use absolutely necessary technologies to be able to provide the telemedia service explicitly requested. The storage of information in your end device or access to information already stored in your end device therefore does not require consent.

For non-absolutely necessary functions, the storage of information in your end device or access to information already stored in your end device requires your consent. We would like to point out that if consent is not given, parts of the website may not be fully usable. Any consents you have given remain valid until you adjust or reset the respective settings in your end device.

Any subsequent data processing by cookies and other technologies
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). Through these technologies, IP address, time of visit, device and browser information, and information about your use of our website (e.g. information about the content of the shopping cart) are collected and processed. This serves to protect our legitimate interests in an optimized presentation of our offer, which are overriding in the context of a balancing of interests, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

7. Use of cookies and other technologies for web analytics and advertising purposes

If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the purpose ceases to apply and the respective technology is no longer used by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the "Cookies and other technologies" section. Further information, including the basis of our cooperation with the individual providers, can be found with the individual technologies. For questions about the providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

7.1 Use of Google services for web analysis and advertising purposes

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") described below. The information automatically collected by Google technologies about your use of our website is usually transferred to a Google LLC server, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be truncated before being stored on Google's servers by activating IP anonymisation. Only in exceptional cases will the full IP address be transmitted to a Google server and truncated there. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR for the respective technology. Further information on data processing by Google can be found in Google's privacy policy.

Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information as well as information about your use of our website) is automatically collected and stored with Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is generally not merged with other Google data. Data processing is based on an agreement on order processing by Google.

For the purpose of optimizing the marketing of our website, we have activated the data sharing settings for "Google Products and Services". This allows Google to access and then use the data collected and processed by Google Analytics to improve Google services. Data sharing with Google within the scope of these data sharing settings is based on an additional agreement between controllers. We have no influence on the subsequent data processing by Google.

For the creation and execution of tests, we also use the extension function of Google Analytics Google Optimize.

For the purpose of optimizing the marketing of our website, we use the so-called User-ID function. With the help of this function, we can assign a unique, permanent ID to your interaction data from one or more sessions on our online presences and thus analyze your user behavior across devices and sessions.

For web analysis, the extension function of Google Analytics Google Signals enables "cross-device tracking". If your internet-enabled devices are linked to your Google account and you have activated the "personalized advertising" setting in your Google account, Google can create reports on your usage behavior (especially the cross-device user numbers), even if you change your end device. We do not process personal data in this respect; we only receive statistics created on the basis of Google Signals.

For web analysis and advertising purposes, the extension function of Google Analytics, the so-called DoubleClick cookie, enables your browser to be recognized when visiting other websites. Google will use this information to compile reports on website activities and to provide other services related to website usage.

Google AdSense

Our website markets space for third-party advertisements via Google AdSense. These advertisements are displayed to you at various points on this website. The so-called DoubleClick cookie enables the display of interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information as well as information about your use of our website) and the automatic assignment of a pseudonymous UserID, with the help of which interests are determined based on visits to this and other websites.

Google Ads

For website analysis and event tracking, we measure your subsequent user behavior via Google Ads Conversion Tracking if you have reached our website via an advertisement from Google Ads. Cookies can be used for this purpose and data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as a website visit or newsletter registration) can be collected, from which usage profiles are created using pseudonyms.

YouTube Video Plugin

To embed third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode we use, transmitted to Google, and then processed by Google, only if you play a video.

7.2 Use of Facebook services for web analysis and advertising purposes

Use of Facebook Pixel

We use the Facebook Pixel within the framework of the technologies described below from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland"). With the Facebook Pixel, data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as a website visit or newsletter registration) is automatically collected and stored, from which usage profiles are created using pseudonyms. In the context of the so-called extended data matching, information for matching purposes is also collected and stored in hashed form, with which individuals can be identified (e.g. names, email addresses and telephone numbers). For this purpose, when you visit our website, the Facebook Pixel automatically sets a cookie that automatically enables your browser to be recognized when visiting other websites by means of a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide other services related to website usage, in particular personalized and group-based advertising.
The information automatically collected by Facebook (by Meta) technologies about your use of our website is usually transmitted to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision by the European Commission for the USA. If the data transfer to the USA falls within our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information on data processing by Facebook can be found in the privacy policy of Facebook (by Meta).

Facebook Analytics

Within the framework of Facebook Business Tools, statistics on visitor activities on our website are created from the data collected with the Facebook Pixel about your use of our website. Data processing is based on an agreement on order processing by Facebook (by Meta). Their analysis serves the optimal presentation and marketing of our website.

Facebook Ads (Ad Manager)

Via Facebook Ads, we advertise this website on Facebook (by Meta) as well as on other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision on the placement of advertisements with individual users. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Joint responsibility is limited to the collection of data and its transmission to Meta Platforms Ireland. Subsequent data processing by Meta Platforms Ireland is not covered by this.

Based on the statistics created via Facebook Pixel about visitor activities on our website, we operate group-based advertising on Facebook (by Meta) via Facebook Custom Audience by determining the characteristics of the respective target group. Within the scope of the extended data matching (see above) for determining the respective target group, Facebook (by Meta) acts as our data processor.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the collected data about your user behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.

Via Facebook Pixel Conversions, we measure your subsequent user behavior for web analysis and event tracking if you have reached our website via an advertisement from Facebook Ads. Data processing is based on an agreement on order processing by Facebook (by Meta).

7.3 Other providers of web analysis and online marketing services

Use of Hotjar for web analysis

For the purpose of website analysis, data (IP address, time of visit, device and browser information as well as information about your use of our website) is automatically collected and stored with technologies from Hotjar Ltd., Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 3155, Malta ("Hotjar"), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymised usage profiles are not merged with personal data about the bearer of the pseudonym without a separately given, explicit consent. Hotjar acts on our behalf.

8. Integration of the Trusted Shops Trustbadge / other widgets

To display our Trusted Shops seal of approval and to offer Trusted Shops products for buyers after an order, the Trusted Shops Trustbadge is integrated on this website.

This serves to protect our legitimate interests in optimal marketing by enabling secure purchasing in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne (Trusted Shops), with whom we are jointly responsible for data protection in accordance with Art. 26 GDPR. In the following, we will inform you about the essential contractual contents in accordance with Art. 26 para. 2 GDPR within the framework of this privacy policy.
In the context of the joint responsibility between us and Trusted Shops GmbH, please contact Trusted Shops GmbH primarily for data protection questions and to assert your rights. You can find their contact details here. Further information on data protection can be found here. Irrespective of this, you can always contact us via the contact option described in this privacy policy. Your request will then, if necessary, be forwarded to the other controller for a response.

8.1 Data processing when integrating the Trustbadge / other widgets

The Trustbadge is provided by a US-American CDN provider (Content Delivery Network) within the framework of joint responsibility. An adequate level of data protection is ensured by standard data protection clauses and further contractual measures. Further information on data protection of Trusted Shops GmbH can be found here. When calling up the Trustbadge, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of retrieval, transmitted data volume and the requesting provider (access data) and documents the retrieval. The IP address is anonymised immediately after collection so that the stored data cannot be assigned to your person. The anonymised data is used in particular for statistical purposes and for error analysis.

8.2 Data processing after completion of an order

After completing your order, your email address, hashed using a cryptological one-way function, will be transmitted to Trusted Shops GmbH. The legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR. This serves to verify whether you are already registered for services with Trusted Shops GmbH and is therefore necessary for the fulfillment of our and Trusted Shops' overriding legitimate interests in providing the buyer protection linked to the specific order and transactional review services in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. If this is the case, further processing will take place in accordance with the contractual agreement between you and Trusted Shops. If you are not yet registered for the services, you will subsequently have the opportunity to do so for the first time. Further processing after registration also depends on the contractual agreement with Trusted Shops GmbH. If you do not register, all transmitted data will be automatically deleted by Trusted Shops GmbH and personal reference will then no longer be possible.

Trusted Shops uses service providers in the areas of hosting, monitoring, and logging. The legal basis is Art. 6 Para. 1 lit. f GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured in the case of the USA by standard data protection clauses and further contractual measures, and in the case of Israel by an adequacy decision.

9. Social Media

9.1 Social Plugins from Facebook (by Meta), Instagram (by Meta)

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that when our website is accessed, no connection to the servers of the respective provider is yet established. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, press the Like or Share button.

9.2 Our online presence on Facebook (by Meta), Instagram (by Meta), Youtube

If you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, when visiting our online presences on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and setting options for protecting your privacy, can be found in the privacy policies of the providers linked below. If you still need help with this, you can contact us.

Facebook (by Meta) is an offer of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing within the scope of visiting a Facebook (by Meta) fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Instagram (by Meta) is a service offered by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transmitted to and stored on a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing during a visit to an Instagram (by Meta) fan page takes place on the basis of an agreement between jointly responsible parties according to Art. 26 GDPR. Further information (information on Insights data) can be found here.

YouTube is a service offered by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

10. Contact options and your rights

10.1 Your rights

As a data subject, you have the following rights:

  • in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • in accordance with Art. 16 GDPR, the right to demand the immediate correction of incorrect data or the completion of your personal data stored by us;
  • in accordance with Art. 17 GDPR, the right to demand the erasure of your personal data stored by us, unless further processing is necessary
    • for exercising the right to freedom of expression and information;
    • for compliance with a legal obligation;
    • for reasons of public interest; or
    • for the establishment, exercise, or defence of legal claims;
  • in accordance with Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, if
    • the accuracy of the data is contested by you;
    • the processing is unlawful, but you object to its erasure;
    • we no longer need the data, but you require them for the establishment, exercise or defence of legal claims; or
    • you have objected to the processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request transmission to another controller;
  • in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

Right to object

If we process personal data as explained above in order to safeguard our overriding legitimate interests in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you have a right to object only if there are reasons arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

10.2 Contact options

For questions regarding the collection, processing or use of your personal data, for information, correction, restriction or erasure of data, as well as the revocation of granted consents or objection to a specific data use, please contact us directly using the contact details in our imprint.

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